Shipping policy
What are the delivery times?
The current delivery time for the scarves is 3-5 days. For the personalized ponchos: Bat Sleeve, Cropped Pull-Over and the Butterfly Sleeve we deliver within 10 days.
Can I follow my order?
Once your order is placed you will receive an order confirmation via email. Then you will also be this way informed of the status of your order. You can also view this via your customer account. On the day of dispatch you will also always receive a track-and-trace to keep an eye on the exact delivery time. Is it not possible to be at home and do you want your order delivered at another time? That is possible. You give the desired delivery time to our parcel service Post NL.
Do I have to be at home at the time of delivery?
Yes, someone needs to be at home when your order is delivered. You will therefore be informed in time about the expected delivery time of your order. Would you like to change the time of delivery? Please notify our parcel service Post NL.
Which parcel service delivers my order?
For the transport and delivery of our products we work with Post NL.
The current delivery time for the scarves is 3-5 days. For the personalized ponchos: Bat Sleeve, Cropped Pull-Over and the Butterfly Sleeve we deliver within 10 days.
Can I follow my order?
Once your order is placed you will receive an order confirmation via email. Then you will also be this way informed of the status of your order. You can also view this via your customer account. On the day of dispatch you will also always receive a track-and-trace to keep an eye on the exact delivery time. Is it not possible to be at home and do you want your order delivered at another time? That is possible. You give the desired delivery time to our parcel service Post NL.
Do I have to be at home at the time of delivery?
Yes, someone needs to be at home when your order is delivered. You will therefore be informed in time about the expected delivery time of your order. Would you like to change the time of delivery? Please notify our parcel service Post NL.
Which parcel service delivers my order?
For the transport and delivery of our products we work with Post NL.